Step-by-step guides · LMS courses · Proof of competence
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One recording of a sample HR task, exported by StepCert. Play the course, watch the video, open the documents.
Interactive · SCORM 1.2
Find each control from memory, type the values, and earn a certificate. The panel on the right shows what your LMS records as you go.
Video · 1 min 13 s
Jump to any step:
A4, a page per step, searchable text.
Open the PDFOne file that works offline, with a step list to jump to any step.
Open the web pageThe video in one web page, with every step beside it. Click a step to jump there.
Open the video guideClick the box on each screen, type into it and pick from the dropdown, or press Play to watch.
Open the click-through demoReady to edit, with headings in the Navigation pane.
Download .docx (2.6 MB)16:9, a titled slide for every picture and note.
Download .pptx (2.6 MB)What a learner gets for passing Level 3.
Open the certificateSee every demo file, including SCORM 2004, xAPI, cmi5, Markdown, JSON and the animations
Recordings stay in your browser on your computer. Nothing is uploaded to us or anyone else, so screenshots of HR, finance and client systems never sit in a third-party cloud. Names, email addresses and ID numbers you record become example data before anyone sees them.
Why that matters for complianceMerge a whole form into one numbered picture, point with a highlight or a magnifier, and see personal details already swapped for example data, in the text and the pictures. Every change can be undone, in the editor or the side panel.
See the editorSave a walkthrough as one .walk file. A colleague opens it on their computer and carries on: rewords steps, records the part only they know, and rebuilds the course. Nobody starts again.
How the hand-off worksThe course makes people do the task: find each control from memory, type the values and choose the options, then repeat until it's right first time. Passing issues a certificate, and your LMS records every step.
See the three levelsThe Course builder puts walkthroughs, videos, recordings, PDFs, documents, links, note slides and quizzes on one timeline, and takes the SCORM packages you already have. Learners get one course with a menu, their progress and a certificate; your LMS gets one result.
See the Course builderWord, PDF, PowerPoint, web page, Markdown, JSON, animated PNG and WebP, video, a video guide with clickable steps, a click-through demo, and SCORM 1.2, SCORM 2004, xAPI and cmi5 courses. All from the same steps, all updated by exporting again.
See every formatPress the red REC button and use the web app as you normally would. Each click, choice or typed value becomes a step with a screenshot and a sentence, such as “Choose Finance from Department”. The side panel shows every step the moment it lands.
info@example.com, in the step and its picture
Drag steps into order, reword them, or tick the clicks that belong together and merge them into one numbered picture. Move the highlight, zoom in on a small control, crop, and hide anything private. Names, email addresses and other personal details you typed are already replaced with example data, and Suggest hiding covers anything else StepCert noticed as you recorded. Dropdown lists that a screenshot can't see are drawn back in, with the chosen option highlighted.
Export the same steps as a Word document, a PDF, a PowerPoint deck, a web page that works offline with a list of steps down the side, a Markdown bundle, JSON, an animation or video that plays the guide by itself, a video guide: the video with every step listed beside it, or a click-through demo where people click, type and pick on each screen themselves. Your logo and colours go on all of them.
Build a SCORM, xAPI or cmi5 package from the same walkthrough and upload the .zip to your LMS. Learners watch, practise at three levels and earn a certificate; your LMS records the result and every step.
Recording writes the steps, with personal details already swapped for example data. The editor is where you make them right: merge the clicks that belong together, point at exactly the right thing, hide anything else private and add the steps a browser can't see. Every change can be undone, and the side panel follows along.
Each step has a title bar with its number and four buttons, always there: duplicate it, merge it with the step below, unmerge it, or delete it. A button that can't be used says why when you point at it.
Tick the steps that belong together, even several groups at once, and press Merge. The bar says exactly what will happen before you do: “6 and 7 go into 5 · 10 goes into 9”. Each group becomes one picture with numbered actions, and one Undo takes it all back.
Pick a tool above the picture: Highlight the control, Zoom to magnify a small area over the picture at 1.5×, 2× or 3×, or Crop the edges. Click any box and a toolbar opens beside it with its options, a preview and a link to the help.
As it records, StepCert replaces names, email addresses, phone and card numbers, bank details, dates of birth and ID numbers with example data, such as info@example.com. The step text and the pictures match, drawn in the page's own font and colours, and every step says what goes there: “Enter the Work email (example: info@example.com)”, “Enter your Password (never recorded or shown)”. The originals stay on your computer, so you can put one back if it wasn't personal, or choose your own stand-in. For anything else, draw a Hide box or let Suggest hiding cover what StepCert noticed: blur, pixelate, black out or replace, burned into every document and course. How it works
Press + between any two steps to add a note, Capture another window or screen, such as a desktop app, or add a picture file. You can also drag pictures in from your computer or paste a screenshot.
The editor and the side panel share one history of your last 50 changes. Delete a step in one and it's gone from the other; press Undo in either and it's back. Both show the same step numbers and highlight the same step.
Most recording tools stop at the document. StepCert turns the same recording into a course where people learn by doing: first they watch, then they practise from memory at rising levels of difficulty. Each level they pass issues a certificate with their name from the LMS, and the LMS records the result.
SCORM manifests are checked against the official ADL schema files. Each format keeps its own settings: pass mark, which levels count, how a fail is reported, and more.
For compliance training that must show people can do the task without help, count only Level 3, set the pass mark to 90 and score by points, so hints lower the result. For a gentle introduction, let any level count. A course authoring suite such as Articulate 360 lists at $1,449 a year for one person; it does far more, but if what you need is “show people how to do this in our system, and prove they can”, StepCert does that for $399.
A walkthrough teaches one task. Real training has more around it: a welcome video, the policy as a PDF, a few questions, the course you bought last year. The Course builder tab puts them all on one timeline and builds a single package for your LMS, with one completion, one score and one certificate.
Add walkthroughs from your browser, drop in files from your computer, paste a link, and write note slides between them. Group the items into sections, which become the learner's course menu, and drag them into order.
Files are linked, not copied. StepCert keeps a pointer to each one and reads it again when you preview or build, so the package always has the current version and nothing is stored twice. Choose a course folder once and one permission covers every file in it. Add captions to a video (.vtt, or .srt which is converted) in as many languages as you need, and a transcript to any video or recording. A video without captions is flagged before you build.
Add a quiz anywhere on the timeline, with up to 50 questions: one right answer, several right answers, or true or false. Give each an explanation, choose how many tries learners get, mix up the answers, and decide whether they see the right answers afterwards or only their score. Every answer goes to your LMS as a question result, so its reports show which questions people get wrong.
Pick a template: Just show it, Read and confirm, Watch it all, Practise and pass, Assessment or Compliance. Then change anything: any order or a locked order, the pass mark, which walkthrough levels count, how much of a video must be played, how long a document must stay open. Only what is actually played counts as watched; skipping ahead doesn't. Any item can have its own rule, or be optional.
Build the course as SCORM 1.2, SCORM 2004 (2nd, 3rd or 4th Edition), xAPI or cmi5. Preview plays it as a learner sees it, with nothing recorded. Build package writes the .zip straight to disk, so long videos are fine, up to 4 GB. Your LMS gets one completion, score and pass status for the course, and a record for each item. Build again after a change and the course keeps its ID, so the new package replaces the old one.
One course in your branding: a home page with their progress and every section, a menu to jump to any item (or a locked order, if you choose), Previous and Next, and, if you want one, a course certificate to print or save when they finish. They pick up where they left off, and each walkthrough still has Watch and the three practice levels.
Click SCORM… or drop a package on the timeline. StepCert checks that it's a SCORM 1.2 or SCORM 2004 package, whichever tool made it, and puts it into your course unchanged. It plays inside the course and reports to the course instead of the LMS, so its completion, score and answers reach your LMS under the one course, and learners continue where they left off.
In a SCORM 1.2 course, an imported package may start from the beginning when it's reopened, because SCORM 1.2 keeps only 4 KB of progress for the whole course; its completion and score are always kept. For full resume, build the course as SCORM 2004 3rd or 4th Edition, xAPI or cmi5. Only import packages you're allowed to share with your learners.
Screenshots of internal systems are full of names, salaries, account numbers and client data. Cloud recording tools upload every one to their servers. StepCert has no server that could see them: recordings are stored in your browser, and a file leaves your computer only when you export it and send it somewhere yourself. And the personal details you record are replaced with example data before you even open the editor.
info@example.com and Alex Example: in the step text, in later steps that repeat them, and in the picture, drawn in the page's own font. Passwords are never recorded at all, and their fields show a row of practice dots, so not even the length of the real one is in the picture.
StepCert finds details from how fields are labelled and what the text looks like. A name in ordinary page text is replaced only if it was typed earlier in the same recording, and apps that draw their content as a picture show it nothing to find. Look through the pictures before you share, and cover anything else with a Hide box.
Working in healthcare, financial services, life sciences, the public sector or law? See how StepCert fits regulated sectors, or download the brochure (PDF) to share with your compliance team.
The person who records a process is rarely the one who knows every part of it. A .walk file is the whole walkthrough in one file: the original screenshots plus every step's text, boxes, redactions, notes, merges and settings. Send it like any other document, and the next person picks up exactly where you left off.
Private notes travel in .walk files so the next editor can read them. The originals of replaced personal details don't: they stay on the computer that recorded them, and StepCert lists anything in the text that still looks personal before saving. Screenshots travel as recorded, with every box on top so it can still be changed, so treat a .walk file like the recording itself and check it before sending it outside your team. Branding and settings travel separately, in a settings template.
Pick a format on the Files tab and export. Each one is written on your computer, with your branding, from the same steps. Change a step and export again: every copy stays in step.
We recorded one task, adding a new starter in a sample HR system called Kestrel HR, with the StepCert extension. Then we tidied it in the editor and exported it in every format. Every file below is exactly what StepCert produced. Open them in the apps you already use, or upload a course to your own LMS.
The course runs in your browser: pass a level to earn a certificate. Outside an LMS, progress is kept only in your browser. The simulated LMS shows what a real one receives as you play.
These open in a new tab so you can watch them play or click through them.
Kestrel HR, Harbourside Group and every person in the demo are made up, including the details typed while recording. In Chrome and Edge, StepCert saves video as MP4 directly. The demo was built in a browser without an H.264 encoder, so StepCert saved WebM there; the MP4 here was converted from that WebM file. Upload a course .zip as it is; don't unzip it first. The xAPI and cmi5 packages use the example address learning.harbourside.example as their ID base.
Add a banner, a logo and up to ten colours, each with one job, such as headings, links or the header band. They go into Word documents, PDFs, PowerPoint decks, web pages, Markdown bundles, animations, courses and certificates. StepCert checks every colour for contrast and adjusts any that would be hard to read, so a brand colour never makes text disappear.
Notes become slides the size of a screenshot, in your colours with your logo in the corner: dark, or light for printing. Prefer your own highlight colour instead of yellow? Switch on screenshot colours and the boxes, badges and redactions use your palette too.
One look for the whole team. Save a settings template: one .stepcert file with your banner and logo inside, your colours, your export and course settings and how StepCert records. Everyone who loads it exports the same way from day one. Consultants keep one per client and switch in a click; walkthroughs are never touched.
Paste this prompt into ChatGPT, Claude, Copilot or Gemini and attach your brand guidelines or brand deck (PDF or PowerPoint). It reads your palette and tells you which colour goes in which box on the Branding tab. The same prompt is on the Branding tab, with a Copy button.
You are helping me set up the brand colours in StepCert, a tool that makes step-by-step guides, web pages and training courses. I've attached our brand guidelines (or brand deck). Read the colour palette from it: every named colour with its hex code (convert RGB, CMYK or Pantone values to hex if that's all it gives). StepCert has ten colour boxes, each with one job. Text is always black (near-white in dark mode), so brand colours go on bars, rules and backgrounds, never on body text: 1. Primary: the rule under the document title, the bar beside each step heading, and the background of note slides (white text goes on it). Use the main, strong brand colour. 2. Secondary: the bar beside "Result" picture headings and the numbers in numbered lists. A second strong colour that differs clearly from Primary. 3. Highlight: the bar on the legend and the accent lines on note slides. A bright accent colour. 4. Highlight tint: the background behind the legend. A very pale colour (or leave blank for a pale version of Highlight). Black text must read easily on it. 5. Links: links inside notes. A dark, saturated colour that reads well on white. 6. Divider: thin lines between steps and around pictures. A light grey or pale neutral. 7. Header band: the strip behind the banner or logo at the top; note slides also fade from Primary into it. Use it if our logo is white or light, so it sits on a brand colour. 8. Redaction: fill of the boxes that hide private details on screenshots (only used if screenshot colours are on). A dark, solid colour. 9. Dark mode background: the page background when a reader uses dark mode. A very dark version of a brand colour (or blank). 10. Dark mode surface: step cards and the legend in dark mode. Slightly lighter than the dark mode background (or blank). Please: - List the colours you found, with their names and hex codes. - Give a table: box number, box name, the hex code to type in, the brand colour's name, and one line on why it suits that job. - Leave a box blank when no brand colour suits it, and say so. Three to five colours are plenty. - Warn me about any colour that would be too pale for a bar or rule on white, or too dark to show in dark mode. - Tell me whether to switch on "Use Highlight and Redaction on screenshots": only if our highlight colour is as bright and visible as yellow, orange, lime or cyan.
Check the suggestions in the Branding tab's live preview: StepCert shows each colour on a web page in light and dark mode and on a Word page, and nudges any that would be hard to read.
The details that make a guide you'd be happy to send, without an afternoon of cropping and arrows.
Other tools are good at what they do. Here is where they differ, using each company's own published plans for one person.
| Feature | StepCert | ScribePro Personal | TangoPro, 1–2 users | ioradIndividual |
|---|---|---|---|---|
| Price for one person | $399 a yearA yearly subscription | $300 a year | $264 a year | $200 a month |
| Where screenshots are kept | Your computer | Scribe's cloud | Tango's cloud | iorad's cloud |
| Word document | Yes | Yes | Not listed | Yes |
| PDF, web page and Markdown | All three | All three | All three | Web on Enterprise only |
| LMS courses | SCORM 1.2 and 2004, xAPI, cmi5 | Not listed | Not listed | SCORM on Enterprise only |
| Practice and certificates | Three levels | Not listed | Not listed | Practice modes |
| Records desktop apps | Screen grab only | Yes | Yes | Yes |
| Also in StepCert | ||||
| PowerPoint and video files | Plus a video guide, animations and JSON | Not compared: we checked only the rows above on the other tools' pricing pages. | ||
| Editable file to hand on | .walk file | |||
| One setup for the whole team | .stepcert settings template | |||
| Personal details replaced as you record | In the text and the pictures | |||
| Redaction burned in | Yes | |||
| Your logo and colours | Documents, courses, certificates | |||
| Step results in your LMS | Right first time, hints, time | |||
| Courses of several items | Walkthroughs, videos, documents, links and quizzes | |||
| Existing SCORM packages | Imported into a course (SCORM 1.2 and 2004) | |||
| Browsers | Chrome now; Edge and Firefox coming soon | |||
Scribe and Tango checked on 27 September 2026 and iorad on 25 September 2026, on each company's pricing and plan comparison pages, in US dollars, billed annually where there is a choice. “Not listed” means we couldn't find it on those pages; features and prices change, so check before you decide. Scribe, Tango and iorad are trademarks of their owners, who don't endorse StepCert.
If you mostly document desktop software, Scribe, Tango and iorad all record desktop apps automatically; StepCert records the browser and can add a screen grab from any other window. If you want guides that live as shared links with viewer analytics, the cloud tools do that and StepCert doesn't: StepCert gives you files you own.
Put in your own numbers. The estimate uses the time you save per guide, so it doesn't count the course you'd otherwise have to build separately.
$399a year
For one person. Unlimited walkthroughs, exports, courses and learners.
Secure checkout by Stripe. Cancel any time from your account page. Documents and courses you've already made keep working after you cancel. If StepCert isn't right for you, email us within 30 days for a full refund.
For a school, college or company? Ask for a free trial and team pricing with the form.
Each person who records or edits needs their own licence; learners taking your courses need nothing, and anyone with StepCert can open the .walk files you share.
Training a department, a school or a whole company? Educational and enterprise users can try StepCert free, and tiered pricing plans bring the price per person down as your team grows, from a handful of people to over a thousand. Tell us about your organisation and we'll email you the details.
Prefer email? Write to sales@stepcert.com. Sharing StepCert with colleagues? Download the three-page brochure (PDF).
Buy your licence here, add StepCert to your browser from its store, then sign in with your email address and licence key.
No. Recordings, screenshots and settings are stored in your browser on your computer. The extension sends sign-in information: your email address and licence key once, when you sign in, and then a sign-in token about once a day to check that your licence is still active. The one other thing it ever asks for is the title and thumbnail of a YouTube, Vimeo or SoundCloud link, from that service, if you add one in the Course builder. Files leave your computer only when you export them and send them somewhere yourself. To back up a walkthrough or move it to another computer, save it as a .walk file; for your branding and settings, save a settings template.
It removes a whole category of risk: there is no StepCert cloud holding copies of your screenshots, so there's no extra processor to assess for them. You still decide what goes into the files you share, and StepCert helps: the personal details it recognises are replaced with example data as you record, Hide boxes are burned into every document and course, and before every export it lists anything in the text that still looks personal. Keep reminders in private notes, and record with test data where you can. Have your own data protection lead confirm what your organisation needs.
Passwords, PINs and card numbers are never recorded. A password step says “Enter your Password (never recorded or shown)”, and its picture shows practice dots; a card number step shows an example, as other personal details do. Names, email addresses, phone numbers, addresses, dates of birth, bank details and ID numbers are replaced with example data as each step is recorded, such as info@example.com or Alex Example, in the step text and in the picture. The originals stay in your browser, so you can put one back if it wasn't personal; they're never put into a document or course. Guides show a replaced detail as an example, such as “Enter the Work email (example: info@example.com)”, mark a replaced name in anything else a step mentions “(example name)”, and say in the legend that personal details are example data and passwords are the reader's own. In Levels 2 and 3 of a course, learners type any made-up entry of the right kind, and a password step is filled in with a practice one, so nobody types real details into a course. StepCert can't know every name on a screen: a name in ordinary page text is replaced only if you typed it earlier in the recording, so look through the pictures before you share.
Yes. Save it as a .walk file (the Save .walk button beside the title) and send it. When they open it in their StepCert it arrives as a new walkthrough with every step, box, redaction and note (but not the originals of replaced personal details, which stay on your computer). They can reword steps, press Record more to record more, insert steps in the middle, and export or rebuild the course. The course ID travels in the file, so a rebuilt course replaces the old one in your LMS.
Yes. On the Files tab, choose Save settings template…. You get one .stepcert file holding your banner and logo (the pictures are inside the file), your colours, your export options, your SCORM, xAPI and cmi5 settings and your recording settings. Put it on a shared drive; each person chooses Load a settings template…, sees what it holds, and loads the parts they want. Walkthroughs, licences and sign-in are never in it. Keeping one template per client works the same way.
Yes. Each person who records or edits needs their own licence; anyone with StepCert can open the .walk files you share, and learners taking your courses don't need anything. Educational and enterprise users can try StepCert free, and tiered pricing plans are available for teams: tell us about your organisation. Share one settings template so everyone starts with the same branding and settings.
That the named learner completed a practice level of the task at or above your pass mark: at Level 1 they found every control from memory, at Level 2 they also entered the right values (for a replaced personal detail, any entry of the right kind), and at Level 3 they repeated any missed step until it was right first time. Each certificate shows the learner's name (locked to their LMS account by default), the level, the score, accuracy, hints, time and an ID. The LMS keeps the pass status and, if you choose, a record of every step.
Chrome, now: install StepCert from the Chrome Web Store. Versions for Microsoft Edge and Firefox are on their way to the Edge and Firefox add-on stores. One licence covers any mix of browsers, up to 3 at a time. The Course builder tab needs Chrome or Edge: Firefox doesn't have the file access it uses.
Scribe and Tango keep your guides in their cloud and share them as links, with viewer insights. StepCert keeps recordings and screenshots on your computer and gives you files you own: Word, PDF, PowerPoint, web pages, video and editable .walk files. Neither lists SCORM or other LMS courses on its plans; StepCert builds them, and its courses make learners do the task themselves and earn a certificate. Both record desktop apps automatically, where StepCert records the browser and adds a screen grab from any other window. See the comparison.
Yes. Sign in with your email address and licence key on up to 3 browsers at a time, for example at work and at home. Signing in on a fourth signs out the one you used least recently. StepCert keeps working for up to 7 days without an internet connection. To get the same branding and settings on each, save a settings template on one and load it on the others.
StepCert records web apps in the browser, across tabs and windows. For a step outside the browser, press + between two steps in the editor and choose Capture to take a picture of any window or screen, or paste a screenshot, then draw the highlight. The demo walkthrough has one such step.
If your LMS accepts SCORM 1.2, SCORM 2004, xAPI (Tin Can) or cmi5 packages, yes. StepCert builds packages to the published standards and checks SCORM manifests against the official schema files. Upload the .zip the same way you'd upload any other SCORM or xAPI course. To try one first, upload a package from the demo to your LMS, or to a free test account at a SCORM testing service.
Yes, with the Course builder tab. Add walkthroughs, videos, audio recordings, pictures, PDFs, Word, Excel and PowerPoint files, YouTube and Vimeo videos, web links, note slides and quizzes to a timeline, group them into sections and build one package. Learners get a course menu, their progress and a certificate; your LMS gets one completion, score and pass status, plus a record for each item. It works in Chrome and Edge.
Yes, if they are SCORM 1.2 or SCORM 2004 packages. Drop the .zip on the Course builder's timeline: it goes into your course unchanged, plays inside it, and its completion, score and answers reach your LMS under the one course. xAPI, cmi5 and AICC packages can't be imported. In a course built as SCORM 1.2, an imported package may start from the beginning when it's reopened; build as SCORM 2004 3rd or 4th Edition, xAPI or cmi5 for full resume. Only import packages you're allowed to share with your learners.
Yes. A quiz in the Course builder holds up to 50 multiple-choice questions: one right answer, several right answers, or true or false, each with an optional explanation. You choose the number of tries, whether the answers are mixed up, and whether learners see the right answers or only their score. Quizzes count towards the course score with the same pass mark as walkthroughs, and each answer is reported to your LMS.
No. The Course builder links to the files on your computer and reads them when you preview or build; they go into the package you save and nowhere else. If you add a YouTube, Vimeo or SoundCloud link, StepCert asks that service for the video's title and thumbnail, and in the finished course a YouTube or Vimeo video plays from that service.
Save it as a .stepcertcourse file. It holds the sections, the settings and every walkthrough; your videos and documents stay where they are, so your colleague chooses their copy of the course folder and everything links up again. Or choose Save a portable copy…, which puts every linked file inside the one file, and Unpack the files… on the other computer.
Up to 4 GB, the limit for a .zip file. In practice your LMS decides: many refuse uploads over 100 to 500 MB. The Course builder shows the size as you add things and warns you before you build. Link to long videos on YouTube or Vimeo to keep the package small.
Yes. Each walkthrough keeps a fixed course ID, so when you fix a step and build again in the same format, the new package replaces the old one in your LMS and learner records carry over. A Course builder course keeps its ID in the same way.
In Chrome and Edge, StepCert makes MP4 video. Where the browser can't encode H.264, it saves WebM instead and says so. The demo files were made in such a browser, so the WebM file is StepCert's own export and the MP4 was converted from it.
No. The step text comes from the names a screen reader would announce for each button and field, such as “Click the Save button”. It's worked out on your computer, and you can reword any step.
Everything you've exported and every course you've uploaded keeps working. They're ordinary files and never check your licence. You can cancel any time from your account page, and you won't be charged again.
Yes. Email us within 30 days of buying and we'll refund you in full.
Stripe emails a receipt when you pay. You can download invoices and update your card from your account page.
Go to Manage your licence and enter the email address you bought with. We'll send the key to it.
New to StepCert? The quick start guide (PDF, also on the Help tab) explains the settings that change everything you make: how you record, what's on the Files, SCORM, Course builder and Branding tabs, and which to check first. Then the tutorial gets you up and running in about fifteen minutes: start a recording, grab a screen, hide private details, zoom in, reorder, merge, undo, reword and add notes, check the personal details StepCert replaced with example data, then choose a note slide style, brand the guide, save the .walk file and export a web page. The tutorial is itself a StepCert guide, so each file below shows what you'll make.
Do the task once. Share it everywhere. Prove people can do it.
Confirming your payment with Stripe…
Keep your key somewhere safe. You can manage your subscription, download invoices or get the key emailed to you again from Manage your licence.
Your Stripe billing page is where you update your card, download invoices or cancel. To keep it private, it opens only from a link we email to the address you bought with, or from StepCert itself: open it from the browser toolbar and choose Manage subscription.
Or sign in to billing with your email and Stripe will send you a one-time code.
One licence per email address. If you try to buy again with an address that already has an active licence, Stripe takes you to your billing page instead of charging you twice.
Last updated 7 October 2026.
StepCert is built so that we never see what you record. This policy explains the little personal information we do handle: what you give us to buy and use a licence, and what this website needs to run.
In this policy, “StepCert”, “we” and “us” mean the business that sells StepCert and runs stepcert.com. We are the controller of the personal information described here. For anything about this policy or your information, email sales@stepcert.com.
Everything you record or make with StepCert is kept in your browser's own storage, in the browser profile you use StepCert in: screenshots, step text (including values typed while recording, except password, card-number and similar fields, which are recorded as dots), the originals of personal details that StepCert replaced with example data, page titles and addresses, notes, branding and settings. None of it is sent to us or to anyone else. StepCert writes the step wording and finds personal details to replace or hide on your computer, without any AI or other online service.
Courses you put together in the Course builder are kept in the same way. The videos, documents and other files you add to a course stay where they are on your computer: StepCert keeps a link to each one and reads it when you preview or build the course.
StepCert's recorder is loaded into the web pages you open so it's ready when you press REC, but it ignores everything on a page until a recording is running.
Files leave your computer only when you export or save them (a document, a course package, a .walk file, a course file or a settings template) and put them somewhere yourself. What happens to them then is up to you and wherever you send them.
Only what we need to check your licence, and only to stepcert.com:
We use this only to confirm your licence, limit it to 3 browsers at a time, sign out a browser whose sign-in has been copied elsewhere, and open your billing page. The extension has no analytics, crash reporting or tracking.
If you add a YouTube, Vimeo or SoundCloud link in the Course builder, the extension asks that service for the title and thumbnail picture, so you can recognise the item on your timeline. The request goes from your browser straight to YouTube (Google), Vimeo or SoundCloud, not to us. It contains the address of the video or track and, like any request, shows that service your IP address. It carries no cookies and no referring page, and nothing about you, your licence or your recordings. Other links, and the files on your computer, are never looked up.
We have no access to your recordings, the files you export or the courses you build, so we don't process any personal information in them, either for ourselves or on your behalf. You, or the organisation you work for, are responsible for them: for being allowed to record the systems and information you capture, for hiding anything that shouldn't be shared, and for how the files are stored, shared and kept.
StepCert's tools help, but check every picture and every step's text before you share anything. StepCert replaces the personal details it recognises, not every name or detail on a screen; Hide boxes cover pictures rather than text; other values typed while recording appear in the step text and in courses; and a .walk file keeps its screenshots as recorded, with the boxes on top.
Courses you build run in your learning management system (LMS) and send learners' results only to it, or to the learning record store it tells the course to use. How those results are used and kept is up to your organisation and its LMS provider. Played outside an LMS, a course keeps the learner's progress in their own browser.
A course loads nothing from the internet unless you put a YouTube or Vimeo video in it. That video plays from YouTube or Vimeo inside the course, using YouTube's privacy-enhanced player (youtube-nocookie.com) and Vimeo's do-not-track setting, and that service's own privacy policy applies to the learner who watches it. A web link in a course opens in a new tab. A SCORM package you import into a course runs inside it as it was made, so what it loads or sends is up to whoever made it.
Payments are handled by Stripe. For purchases on stepcert.com, Stripe acts as merchant of record: it takes the payment, works out and collects any sales tax or VAT, and processes your card and billing details under its own privacy policy. We never see or store your card details.
From Stripe we receive and keep your email address, your Stripe customer and subscription IDs, and your subscription's status and dates. We create your licence key and store it with them. We use these to deliver your licence key, let you sign in, open your billing page, answer your questions and keep the records the law requires.
For each browser signed in to your licence we keep its random ID, its description (such as “Chrome on Windows”), when it signed in and last checked in, and a scrambled (hashed) copy of its current sign-in token, never the token itself. To spot a sign-in copied to another browser, we also keep scrambled copies of sign-in tokens that have already been used.
We email your licence key when you buy and whenever you ask for it on Manage your licence. These emails are sent through Cloudflare's email service and are about your licence only. So that the Manage page can't be used to flood someone's inbox, we send at most one email per address every 10 minutes, and keep a scrambled (hashed) copy of the address and the time to do that. If you email us, we keep the conversation so we can help you.
stepcert.com is hosted by Cloudflare. Like any web host, Cloudflare processes technical information such as your IP address and browser details to deliver the site and protect it from abuse. We use:
If you use the form under Schools, colleges and organisations, we receive your name, your email address, the type of organisation, the number of people who would use StepCert, anything you write, and your approximate country as Cloudflare works it out. It's emailed to us through Cloudflare's email service, and we use it only to reply to you about a trial and pricing.
To stop bots sending the form, it uses Cloudflare Turnstile. Its script is loaded from Cloudflare only when you scroll to the form, and it checks technical signals from your browser, not what you type in the form.
Apart from Turnstile on the contact form, the website has no analytics, advertising or tracking scripts and loads no fonts or scripts from other companies. It sets no cookies of its own. Cloudflare may set a cookie that's strictly necessary to protect the site, and Stripe's checkout and billing pages, which are on Stripe's own website, use cookies under Stripe's policy. The demo course on this site keeps your progress in your browser's own storage, on your device only.
Under UK and EU data protection law, we rely on:
We don't sell or rent personal information, and we don't share it for advertising. We share it only with the companies that run parts of the service, Stripe (payments, billing and tax) and Cloudflare (hosting, the licence database and sending email), and our email provider for messages you send us; with others when the law requires it or to protect our rights; and with a buyer or successor if the business is sold or reorganised, who must keep to this policy.
Stripe and Cloudflare operate around the world, including in the United States, so information we hold may be processed outside the UK and the European Economic Area. Where it is, it's protected by the safeguards data protection law requires, such as standard contractual clauses or an adequacy decision.
Sign-in tokens are signed so they can't be forged, change every time they're used, and are stored on our side only in scrambled form. The extension doesn't keep your licence key. Your billing page opens only for the address the licence was bought with: from the extension, from a time-limited link we email to that address, or through Stripe's own sign-in with a one-time code sent to it. Sign-in and licence-email requests are rate-limited.
Depending on where you live, you can ask for a copy of the personal information we hold about you, ask us to correct or delete it, object to or restrict how we use it, or ask for it in a form you can take elsewhere. Email sales@stepcert.com and we'll reply within a month. We may need to keep records the law requires, and if we delete your licence details, your licence stops working.
In the UK you can complain to the Information Commissioner's Office (ico.org.uk), and in the EU to your local data protection authority. We'd be grateful for the chance to put things right first.
In US states with privacy laws, such as California: we don't sell personal information or share it for targeted advertising, and we won't treat you differently for using your rights.
StepCert is for people at work and isn't aimed at children. We don't knowingly collect children's personal information.
If we change this policy we'll publish the new version here and update the date at the top. If a change affects how we use information we already hold, we'll also email licence holders.
Last updated 7 October 2026.
These terms apply when you buy a StepCert licence, use the StepCert extension and the files it makes, or use stepcert.com. Please read them, especially Limits on our liability. By buying or using StepCert you agree to them.
In these terms, “StepCert”, “we” and “us” mean the business that sells StepCert and runs stepcert.com, and “you” means the person who buys or uses StepCert. If you use StepCert for an organisation, you confirm you're allowed to accept these terms for it, and “you” includes that organisation. Some parts apply differently depending on whether you're a consumer (buying for yourself, mainly outside your trade, business or profession) or a business customer (anyone else). Contact us at sales@stepcert.com.
A StepCert licence is for one person. While your subscription is active you may use StepCert on up to 3 browsers at a time and make unlimited walkthroughs, documents and courses, for any number of learners. You may not share your licence key with other people, resell or sublicense StepCert, or try to get around its licence checks.
We may suspend or end your licence if you seriously or repeatedly break these terms, for example by sharing your licence key. Documents and courses you've already made keep working.
StepCert is billed yearly in advance and renews automatically until you cancel. Payments are taken by Stripe as merchant of record, and Stripe's own terms apply to the payment itself. You can cancel at any time from your account page; your licence stays active until the end of the year you've paid for. If you're not happy, email us within 30 days of your first payment for a full refund.
You own the walkthroughs, documents and courses you create. Documents and courses keep working after your subscription ends. StepCert itself, including the extension, the course player and this website, belongs to us or our licensors; your licence lets you use it, and doesn't transfer any ownership.
You're responsible for what you record, export and share with StepCert: that you're allowed to record the systems and information you capture, that you hide what shouldn't be shared, and that your use of StepCert meets the laws, regulations and policies that apply to you and your organisation. StepCert's tools, such as example data, the check before exporting, Suggest hiding and Hide boxes, help, but they won't find everything, so check your documents and courses before you share them. Nothing on this website, including the page about regulated sectors, is legal or compliance advice, and using StepCert doesn't by itself make you compliant with any law, regulation or standard.
If you're a business customer, you'll compensate us for any claims, losses, damages and reasonable costs (including legal fees) we suffer because of material you record, export or share with StepCert, or because you break these terms or the law, except to the extent they're caused by our own breach of these terms.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law doesn't allow us to limit or exclude. If you're a consumer, nothing in these terms affects your legal rights.
We aren't responsible for delays or failures caused by events outside our reasonable control, such as failures of the internet or of hosting or payment providers, changes browsers make, or attacks on our systems.
StepCert and this website are provided “as is” and “as available”. To the fullest extent the law allows, we exclude all warranties, conditions and other terms that might otherwise be implied by statute, common law or anything else, including those about satisfactory quality, fitness for a particular purpose, accuracy and non-infringement.
We won't be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if it was foreseeable, for any:
Our total liability to you for all claims arising out of or in connection with StepCert, this website and these terms, however it arises, is limited to the amount you paid for StepCert in the 12 months before the event that gave rise to the claim.
The law gives you rights if digital content isn't of satisfactory quality, fit for purpose or as described (in the UK, under the Consumer Rights Act 2015). For example, if StepCert is faulty, you're entitled to a repair or a replacement or, if that isn't possible or doesn't fix it, some or all of your money back. Nothing in these terms affects those rights.
We're responsible for loss or damage you suffer that's a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We aren't responsible for loss or damage that isn't foreseeable. StepCert is made for use at work: if you use it for any commercial, business or resale purpose, we won't be liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
The law where you live may give you rights that can't be excluded or limited. These terms apply only as far as that law allows, and the limits in this section apply to the fullest extent it permits. For example, some US states don't allow implied warranties to be excluded or certain damages to be limited, so some of the limits above may not apply to you.