Privacy policy
Last updated 25 September 2026. This is a starting draft; have it reviewed for your business and country before you rely on it.
The StepCert extension
The extension stores your recordings, screenshots, branding and settings in your browser on your computer. It does not send them to us or to anyone else, and it has no analytics or tracking. When you export a document or build a course, the file is created on your computer, and it goes only where you send it.
To check your licence, the extension signs in to this website. When you sign in it sends your email address, your licence key, a random ID it creates for that browser, and a general description of the browser such as “Chrome on Windows”. After that it sends a sign-in token about once a day. We use these only to confirm the licence is active and to limit it to 3 browsers at a time. The extension doesn’t store your licence key.
Courses you build
Courses run inside your learning management system and send learning results only to it (or to the learning record store it tells the course to use). They load nothing else from the internet.
This website and your purchase
Payments are handled by Stripe. We never see or store your card details. We keep your email address, your licence key, and your Stripe customer and subscription identifiers so we can deliver and support your licence. For each browser signed in to your licence we keep its random ID, its description (such as “Chrome on Windows”) and when it last checked in; signing out removes them, and browsers not used for 60 days are removed automatically. If email delivery is set up, we use an email provider to send your key.
This website sets no tracking or advertising cookies. Our hosting provider, Cloudflare, processes basic request information such as IP addresses to deliver and protect the site.
Your rights
You can ask for a copy of the information we hold about you, or ask us to delete it, by emailing support. We keep purchase records as long as the law requires.











